Dig Deep to Uncover Specific Customer Insights with Surveys for Jira

02.11.2019

Customer feedback is essential to improving your operations and highlighting issues that you might otherwise miss. Jira Service Desk’s native customer feedback survey has very basic functionality only allowing for customers to respond to surveys using a non-configurable 1 – 5-star rating and a comment field to capture additional comments. This does not allow companies...

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