Is Your Jira Instance Ghosting You?

10.31.2019

Howl, there! October’s wrapping up, and we’re dying to share all of our treats with you. Don’t worry. No tricks here. See our newest apps – Power Dashboard Gadgets and Reports and Multi-Space Knowledge Base Searcher, Power Custom Fields® PRO bites the dust, Surveys for Cloud is brewing, and what’s going on with you and your...

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Power Database Fields PRO external data sources

Easily Connect Third Party Data Sources Into Jira with Power Database Fields PRO®

03.05.2019

Do you find yourself struggling to maintain and input all your various data sources into Jira? Connecting your databases into Jira ensures that teams are getting accurate and relevant information to give context to tickets and tasks. However, manually importing information from various sources can be a logistical nightmare leading to clerical errors, endless searches...

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Dig Deep to Uncover Specific Customer Insights with Surveys for Jira

02.11.2019

Customer feedback is essential to improving your operations and highlighting issues that you might otherwise miss. Jira Service Desk’s native customer feedback survey has very basic functionality only allowing for customers to respond to surveys using a non-configurable 1 – 5-star rating and a comment field to capture additional comments. This does not allow companies...

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Jira 8.0 is Coming, Are You Ready?

01.29.2019

Atlassian has announced they are planning to release Jira 8.0 which will contain many breaking changes as well as other end-user enhancements.   Breaking Changes Means Disruption to Your Plugins! Some plugins will not be compatible with Jira 8.0 so it’s important that you don’t upgrade prematurely so you can ensure your business will keep running...

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Health Reports for Jira Blog

Health Reports for Jira Keeps the Bugs Away!

01.28.2019

HEALTH REPORTS FOR JIRA Cprime has had some great customer feedback since the launch of its newest offering, Health Reports for Jira, a comprehensive health check which helps uncover underlying issues affecting your Jira instance or team productivity. The report provides an instant pulse check on custom issues that are important to that specific business...

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Atlassian Data Center Rules are Changing! Here’s What You Should Know

12.13.2018

Recent Changes to Atlassian Rules Means All Apps Needs to be Re-verified for Data Center Compatibility Recently, Atlassian introduced a formal tier of “Data Center” approved products. Previously, a Data Center flag was included once a vendor confirmed their app was Data Center compatible. However, with this new introduction, all apps must go through another Data Center...

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Easily Monitor Customer Satisfaction and Experience through Surveys for Jira

12.07.2018

As any good business owner would know, customer satisfaction is key to growing your business. However, customer satisfaction doesn’t always have to stem from providing a smooth and enjoyable service without any hiccups (though this would definitely be the ideal state!) Customer satisfaction is also about how quickly you are able to turn a negative...

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