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Being a Jira Admin brings a ton of time management and solution challenges. Y’all know the drill, it’s Friday and you’re finally about to leave work on time when you get a last minute request for a script to be run. Luckily, while many scripts require a Jira Admin to be present, there are numerous...
Agile Reports for Jira is an all in one app helping you track your Agile team’s progress so they can perform the extraordinary. Use Agile Reports to see: A visual view of team progress across sprints and when they are behind the acceptable deviation. Forecasts on sprints and version delivery showing insights into how sprints should be...
Customer feedback is essential to improving your operations and highlighting issues which you might otherwise miss. Jira Service Desk’s native customer feedback survey has very basic functionality only allowing for customers to respond to surveys using a non-configurable 1 – 5 star rating and a comment field to capture additional comments. This does not allow...
Ask God for patience, and you’ll get a line at the bank. Or better yet, thousands upon thousands of old Confluence pages that you need to manually label. A clean and tidy Confluence is necessary to ensure people use your Confluence space and are not confused by outdated or irrelevant pages or ideas. Although we...
Atlassian has announced they are planning to release Jira 8.0 which will contain many breaking changes as well as other end user enhancements. Breaking changes means disruption to your plugins! Some plugins will not be compatible with Jira 8.0 so it’s important that you don’t upgrade prematurely so you can ensure your business will keep...
Cprime has had some great customer feedback since the launch of its newest offering, Health Reports for Jira, a comprehensive health check which helps uncover underlying issues affecting your Jira instance or team productivity. The report provides an instant pulse check on custom issues that are important to that specific business then pinpoints any problem...
Starting with Power Scripts™ for Jira v 4.5.5 and coming soon to Power Scripts™ for Confluence v1.2, Jira and Confluence admins will now be able to temporarily mimic permissions of another user when needed, to understand first hand what issues their users are having. Easily troubleshoot for your users through their eyes Often, a user might be experiencing an...
Recent changes to Atlassian rules means all apps needs to be re-verified for Data Center compatibility Recently, Atlassian introduced a formal tier of “Data Center” approved products. Previously, a Data Center flag was included once a vendor confirmed their app was Data Center compatible. However, with this new introduction, all apps must go through another Data Center...
As any good business owner would know, customer satisfaction is key to growing your business. However, customer satisfaction doesn’t always have to stem from providing a smooth and enjoyable service without any hiccups (though this would definitely be the ideal state!) Customer satisfaction is also about how quickly you are able to turn a negative...
For your free health check and to make sure your teams and instance are ready to tackle your next big project, just contact one of our friendly consultants by emailing products@cprime.com subject line: Health Report or file a ticket here for implementation support and we will call you. Get your free health check in minutes...
The newest version of Power Scripts™ for Jira now comes with an in-built log viewer, designed to help save Jira admins time as they can now simultaneously write scripts and check their logs all in the same place. Previous to this in-built log viewer, Power Scripts™ for Jira server users would have to waste time...
