Issue History Collector™
Issue History Collector™ for Jira Server, Data Center, and Cloud helps Project Managers and Stakeholders monitor issues easily and track how much time team members are spending on a request in each of its statuses. You can monitor time that Development spent on building out a new feature, QA – on testing, and Support – on closing out a client request so you can improve productivity.
Common Use Cases:
- Track how long a ticket stayed in the specified statuses
- Get a visual indicator for cases when the SLA threshold was breached
- Monitor who and how long was working on the ticket
- Use reports to further analyze time related stats for the assignees and statuses